Account Issues

Account Issues

Problem: Can't Log In

• Symptoms: "Invalid email or password" error
• Solutions:
  1. Double-check your email spelling
  2. Make sure Caps Lock is off
  3. Try resetting your password
  4. Clear browser cache and cookies
  5. Try a different browser
• Still Not Working?: Use "Forgot password?" to reset

Problem: Forgot Password

• Solution:
  1. Click "Forgot password?" on login page
  2. Enter your email address
  3. Check your email for reset link
  4. Click the link and create a new password
  5. Log in with your new password
• Didn't Receive Email?: Check spam folder, wait a few minutes, verify email address

Problem: Account Locked or Suspended

• Symptoms: Can't log in, account access denied
• Solutions:
  1. Contact platform support through the help widget
  2. Check your email for any notifications
  3. Review platform terms of service
• Prevention: Follow community guidelines and platform rules