Course and Learning Issues

Course and Learning Issues

Problem: Video Won't Play

• Solutions:
  1. Check your internet connection
  2. Try refreshing the page
  3. Clear browser cache
  4. Try a different browser
  5. Check if video format is supported by your browser
  6. Disable browser extensions that might block content

Problem: Progress Not Saving

• Solutions:
  1. Make sure you're logged in
  2. Click "Mark lesson as complete" button
  3. Wait for confirmation message
  4. Refresh the page and check progress bar
  5. Try completing the lesson again
  6. Check your internet connection

Problem: Can't Access Course Content

• Solutions:
  1. Verify you're a member of the community
  2. Check if the course requires payment
  3. Make sure you've completed prerequisites (if any)
  4. Try accessing from a different device
  5. Contact community owner or admin