Payments and Billing

Payments and Billing

Q: What payment methods are accepted? A: The platform accepts major credit cards (Visa, Mastercard, American Express) through Stripe.

Q: When am I charged for paid communities? A: You're charged immediately when joining a paid community, and then monthly on the same date.

Q: Can I get a refund? A: Refund policies vary by community. Contact the community owner or check the community's refund policy.

Q: How do I cancel a subscription? A: Go to Account Settings → Payment Methods or the specific community settings to cancel your subscription.

Q: Will I be charged automatically? A: Yes, paid community subscriptions renew automatically each month. You can cancel anytime before the next billing cycle.