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FAQ

Community Feed

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The Community Feed is the heart of any community—it's where members post, share ideas, ask questions, celebrate wins, and build connections through conversations.

Understanding the Community Feed

Purpose:

  • Share thoughts, questions, and insights

  • Engage in discussions with other members

  • Ask for help and offer assistance

  • Celebrate achievements and milestones

  • Build relationships with community members

Access:

  • Click the "Community" tab in any community you're a member of

  • This is usually the default tab when you enter a community

  • Active tab is highlighted in yellow

Page Layout

Navigation Tabs (Top):

  • Community (Active): Yellow highlight shows you're on the feed

  • Classroom: Access courses and learning content

  • Calendar: View and manage events

  • Members: Browse the member directory

  • Leaderboards: See rankings and points

  • About: Community information and details

Post Creation Area (Top of Feed):

  1. Write Something Input:

    • Large input area with your profile picture

    • Placeholder text: "Write something"

    • Function: Click to open the post creation interface

    • What You Can Do:

      • Type text content

      • Add images (if supported)

      • Format text (if supported)

      • Select a category

    • Tip: This is where you start all your posts

  2. Go Live Button:

    • Usually located near the post input

    • Function: Start a live stream or live event

    • When to Use: For real-time engagement, Q&A sessions, or live demonstrations

    • Note: Live features may require specific permissions or setup

Category Filters (Below Post Input):

These filters help you organize and find specific types of posts:

  • All: Shows all posts regardless of category (default view)

  • General Discussion: For general conversations and topics

  • Questions: For asking questions and getting answers

  • Wins & Celebrations: For sharing achievements and successes

  • Introductions: For new members to introduce themselves

  • More...: Additional categories specific to the community

  • Filter Icon: Advanced filtering options (date, author, etc.)

How Filters Work:

  • Click any category button to filter the feed

  • Active filter is highlighted

  • Only posts in that category are shown

  • Click "All" to see everything again

Feed Content (Main Area):

The feed displays posts in chronological order (newest first by default).

Empty State:

  • If no posts exist: "No posts yet. Be the first to post!"

  • Encourages you to be the first contributor

  • Great opportunity to set the tone for the community

Post Structure: Each post in the feed shows:

  1. Author Information:

    • Profile picture (circular avatar)

    • Author's name (clickable to view profile)

    • Tip: Click the name to see the member's full profile

  2. Post Content:

    • The main text/content of the post

    • May include images, links, or formatted text

    • Full content is visible in the feed

  3. Engagement Metrics:

    • Likes: Number of likes (heart icon)

    • Comments: Number of comments (speech bubble icon)

    • Click to see who liked or view comments

  4. Timestamp:

    • Shows when the post was created

    • Format: "2 hours ago", "3 days ago", or specific date

    • Helps you see how recent the post is

  5. Category Badge (if applicable):

    • Small badge showing the post category

    • Helps identify post type at a glance

Sidebar (Right Side):

  1. Group Info Card:

    • Group Banner Image: Visual representation of the community

    • Privacy Badge: Shows if community is private

    • Group Name: Name of the community

    • Group URL: Shareable link to the community

    • Description: Brief community description

    • Member Count: Total members (e.g., "8 members")

    • Online Count: Currently active members (e.g., "3 online")

    • Invite Members Button:

      • Yellow button to invite others

      • Opens invite dialog or shares affiliate link

    • "Powered by Clases" Branding: Platform attribution