Logging In

Logging into your Clases.community account is simple. You can access your account from any device using your email and password.

How to Access the Login Page

Method 1: Direct Navigation

• Visit: https://clases.community/login

• Or click "Sign In" in the top right corner of any page

Method 2: From Signup Page

• If you're on the signup page and already have an account

• Click "Already have an account? Log in" at the bottom

Step-by-Step Login Process

Step 1: Enter Your Email

• Field: Email address input

• What to Enter: The email address you used when creating your account

• Placeholder: "you@example.com"

• Important:

  • Must match the exact email address from your account

  • Case-sensitive in some cases (though usually not)

  • Tip: Copy and paste your email to avoid typos

Step 2: Enter Your Password

• Field: Password input (masked for security)

• What to Enter: Your account password

• Security: Password is hidden (shown as dots) while typing

• Show/Hide: Some browsers allow you to toggle password visibility

• Important:

  • Must match your account password exactly

  • Passwords are case-sensitive

  • Tip: Use a password manager to avoid typing errors

Step 3: Submit Login

• Click the "Sign In" button (yellow/primary button)

• The system will verify your credentials

• If correct, you'll be logged in and redirected

Step 4: Success!

• You'll be redirected to your Dashboard

• You're now logged in and can access all features

• Your session will remain active until you log out

Forgot Your Password?

If you can't remember your password:

1. Click "Forgot password?"

   • Blue link on the right side of the password field

   • Or visit: https://clases.community/forgot-password

2. Enter Your Email

   • Type the email address associated with your account

   • Click "Send Reset Link" or similar button

3. Check Your Email

   • Look for a password reset email

   • Check spam/junk folder if you don't see it

   • The email usually arrives within 1-2 minutes

4. Reset Your Password

   • Click the reset link in the email

   • You'll be taken to a password reset page

   • Enter your new password (twice for confirmation)

   • Click "Reset Password" or "Save New Password"

5. Log In with New Password

   • Return to the login page

   • Enter your email and new password

   • You're back in!

Troubleshooting Login Issues

Problem: "Invalid email or password"

• Possible Causes:

  • Typo in email address

  • Wrong password

  • Caps Lock is on

  • Account doesn't exist

• Solutions:

  • Double-check your email spelling

  • Try resetting your password

  • Make sure Caps Lock is off

  • Verify you're using the correct account email

Problem: "Account not found"

• Solution:

  • Make sure you're using the correct email

  • You may need to create an account first

  • Check if you're using a different email than you think

Problem: "Too many login attempts"

• Solution:

  • Wait a few minutes before trying again

  • This is a security feature to prevent unauthorized access

  • If the problem persists, use "Forgot password?" to reset

Problem: Page won't load or buttons don't work

• Solutions:

  • Refresh the page (F5 or Ctrl+R)

  • Clear your browser cache

  • Try a different browser

  • Check your internet connection

  • Disable browser extensions that might interfere

Staying Logged In

Session Duration:

• You'll stay logged in until you:

  • Manually log out

  • Clear your browser cookies

  • Your session expires (after a period of inactivity)

  • Log out from all devices (see Account Settings)

Security Tips:

• ✅ Log out when using shared or public computers

• ✅ Don't check "Remember me" on public devices

• ✅ Use "Log out everywhere" if you suspect unauthorized access

• ✅ Keep your password secure and don't share it

Creating a New Account

If you don't have an account yet:

• Click "Don't have an account? Sign up" link at the bottom of the login page

• This takes you to the signup page

• See the Creating an Account section for details